SHIPPING & RETURNS
Thank you for choosing to purchase our handcrafted vodkas, gins and liqueurs from our online store. We take pride in producing high-quality products and want to ensure that your experience with us is nothing short of exceptional.
SHIPPING POLICY
Shipping Information:
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At this time, we only ship within Australia. We apologize for any inconvenience this may cause. Please note that shipping times may vary depending on your location, but we aim to have your order dispatched within 1-2 business days. However, as we are a small distillery company with limited staff, we cannot guarantee that your order will arrive within a week of purchase. If you have any concerns about the status of your order, please do not hesitate to contact us.
Returns Policy:
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If your order arrives damaged or broken, please contact us immediately at info@woodlandsdistillery.com.au with a photo of the damaged product and your order number. We will work with you to resolve the issue as quickly as possible.
Please note that due to the nature of our products, we are unable to accept returns or exchanges if you simply change your mind. However, if there is an issue with the product or you are not satisfied with your purchase, please do not hesitate to contact us.
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Thank you for choosing our products, and we look forward to serving you again in the future.
Sincerely,
The team at WD
